Last Updated: March 2024
Fast Know, operated by Shaanxi Fast Know Network Technology Co., Ltd., is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.eghspace.mom or use our computer systems design and integration services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
We collect information that you provide directly to us when you use our services, contact us, or interact with our website. This may include personal identification information such as your name, email address, phone number, company name, job title, and any other information you choose to provide. When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or services that you view, what websites or search terms referred you to our website, and information about how you interact with our website.
We use the information we collect in various ways to provide, maintain, and improve our services. Specifically, we use your information to respond to your inquiries and provide customer support, send you technical notices, updates, security alerts, and administrative messages, communicate with you about services, features, surveys, newsletters, offers, promotions, and events, and provide news and information we think will be of interest to you. We also use your information to monitor and analyze trends, usage, and activities in connection with our services, detect, investigate, and prevent fraudulent transactions and other illegal activities, protect the rights and property of Fast Know and others, personalize and improve our services and provide content or features that match your interests and preferences, facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards, and carry out any other purpose described to you at the time the information was collected.
We process your personal information based on several legal grounds depending on how you interact with our services. When you enter into a contract with us for our computer systems design or integration services, we process your information to fulfill our contractual obligations. We also process your information based on our legitimate interests in operating and improving our business, provided these interests are not overridden by your data protection rights. In some cases, we may process your information based on your consent, which you can withdraw at any time. Additionally, we may process your information to comply with legal obligations under Chinese law and international regulations applicable to our operations.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in certain circumstances. We may share information with service providers who perform services on our behalf, such as hosting providers, email service providers, analytics providers, and customer support providers. These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information. We may also disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred to our successors or assigns. We may also share information with your consent or at your direction.
We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption of data in transit and at rest, regular security assessments and audits, access controls and authentication mechanisms, employee training on data protection and security practices, and incident response procedures. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include the length of time we have an ongoing relationship with you and provide services to you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position such as in regard to applicable statutes of limitations, litigation, or regulatory investigations. When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and regulations.
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the right to access your personal information and request a copy of the personal information we hold about you, the right to rectification if your personal information is inaccurate or incomplete, the right to erasure or deletion of your personal information in certain circumstances, the right to restrict or object to our processing of your personal information, the right to data portability to receive your personal information in a structured, commonly used, and machine-readable format, and the right to withdraw consent where we rely on your consent to process your personal information. To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws. Please note that we may need to verify your identity before processing your request.
Our company is based in Xi'an, Shaanxi Province, China. If you are accessing our services from outside China, please be aware that your information may be transferred to, stored, and processed in China where our servers are located and our central database is operated. The data protection laws in China may differ from those in your country of residence. By using our services, you consent to the transfer of your information to China and the processing of your information in accordance with this Privacy Policy and applicable Chinese laws. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. We use cookies for various purposes, including to keep you logged in, remember your preferences, understand how you use our website, and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. We also use web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities and to measure the effectiveness of our marketing campaigns.
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Fast Know. We are not responsible for the privacy practices or content of these third parties. This Privacy Policy applies only to information collected by our website and services. We encourage you to read the privacy policies of any third-party websites or services that you visit or use. When you click on a third-party link, you will be directed to that third party's website, and you should review their privacy policy before providing any personal information.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the Last Updated date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Shaanxi Fast Know Network Technology Co., Ltd., Room 1603, Unit 2, Building 2, Fuqin Family Compound, No. 68 Shuiwen East Lane, Beilin District, Xi'an, Shaanxi Province, 710000, China. Email: contact@eghspace.mom, Phone: +86 17778954102, Website: https://www.eghspace.mom. We will make every effort to respond to your inquiry promptly and address any concerns you may have about how we handle your personal information.
Fast Know complies with applicable data protection laws and regulations in China, including the Personal Information Protection Law of the People's Republic of China and the Cybersecurity Law of the People's Republic of China. We are committed to handling your personal information in accordance with these laws and maintaining the highest standards of data protection and privacy. Our data processing activities are designed to ensure transparency, fairness, and accountability in how we collect, use, and protect your personal information.